Change can make things worse:

  • Change requires learning;
  • Change involves people telling you that you’re wrong;
  • Change means having less spare time;
  • Change makes you less comfortable;
  • Change is new and has never been done before;
  • Change takes work;
  • Change creates divisions among people;
  • Change alters beliefs;
  • Change takes time;
  • Change means rewriting very important documents;
  • Change has been tried before and has failed;
  • Change results in people leaving;
  • Change is different; and
  • Change can turn a good organization into a dead organization.

Change can make things better:

  • Change can bring more people to your organization;
  • Change can make customers buy twice as much as they used to;
  • Change can focus your business activities on your business’s true purpose;
  • Change can remove negative stigma in your community;
  • Change can bring relevance to your organization;
  • Change can lead to a revolution in your community;
  • Change can give people a better reason to shop at your store besides “it’s local”; and
  • Change can turn a good organization into a great organization.